[Fix] Point of Sale is unable to open or connect to QuickBooks

When you run a financial exchange and QuickBooks POS for Desktop tries to connect with QuickBooks Desktop, you will face following errors:

• unable to open QuickBooks Point of Sale
• Error code 140014: QuickBooks POS can’t access QuickBooks Financial Software company file
• Error code 140015: Point of Sale could not start a connection with QuickBooks
• Error code 140025: POS was unable to open your QuickBooks Financial Software company file

Contact our QuickBooks Point of Sale Support team and get all your questions answer.

Reason behind these errors

This may occur when:

• No preference setup for the exchange of data to QuickBooks Desktop.
• QuickBooks Desktop is open but the company file you defined is not open.
• The Preferences window is open in QuickBooks Desktop.
• The QuickBooks file that is defined in the QuickBooks POS for Desktop company preferences either doesn't exist or incorrect company file.

How to fix it

Important: Make sure that QuickBooks Point of Sale for Desktop and QuickBooks Desktop are updated to the latest version.

Solution 1: Make sure the right file is open and the correct preferences are set in QuickBooks Desktop

1. Open the correct company file from QuickBooks Desktop
2. Note: To verify the company file location Press F2 in QuickBooks Desktop. If it Shows an incorrect data file:
1. choose File and select Open Company in QuickBooks Desktop.
2. Select the correct file from the available view

1. Verify that sales tax is enabled.
1. Go to Edit menu, select Preferences.
2. select Sales Tax > Company Preferences tab.
3. Click the Yes radio button to turn on sales tax.
2. Verify that Inventory is enabled:
1. Go to  Edit menu, select Preferences.
2. select Items & Inventory > Company Preferences tab.
3. Put a checkmark on the Inventory and purchase orders are an active box.
4. Click OK.
3. Now, Verify that the QuickBooks POS for Desktop application is allowed to run in QuickBooks Desktop:
1. Log in with the admin userId and password.
2. Go to Edit menu, select Preferences.
3. Select the Integrated Applications > Company Preferences tab.
4. Make sure that Don't allow any applications to access this company file box is not checked.
4. From QuickBooks Point of Sale for Desktop, click File > Preferences > Company > Financial > Setup QuickBooks Connection Now. Make sure that the right file is selected.

Solution 2: Create a new Windows user

1. Click the Windows Start button and enter User Accounts in the search field. Press Enter.
2. Choose Manage another account.
3. Click Create a new account, and name the new account Test. select Administrator as the user type.
4. Sign in to Windows with the newly created user account.

If the issue still displays, try toggling your User Account Control (UAC) settings off and then back on.

Solution 3: Turn off the UAC preference

1. Click the Windows Start button, and enter User Accounts in the search field. Press Enter.
2. Select Change User Account Control settings.
3. Click to clear the Use User Account Control preference.
4. Click OK and restart if prompted.
5. Reconnect POS and QuickBooks.

If the error persists or has any queries contact our QuickBooks Customer Support Phone Number +1 855 44 4417. Our team will resolve your issue easily. We are 24/7 available for our QuickBooks users.